Privacy Policy for CNC Intelligence Inc.

Last updated: September 16, 2025

Welcome to CNC Intelligence Inc. (“CNC Intelligence,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you visit cncintel.com, use our web forms, or interact with our services online. It applies only to data collected through our website and related online properties. It does not apply to information collected offline.

Who We Are

CNC Intelligence Inc. provides blockchain investigation and related services to individuals, law firms, and organizations seeking to trace and document fraudulent transactions. We also operate or work with subsidiaries and professional partners in multiple jurisdictions.

Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit and at rest where feasible, access controls, secure storage, and periodic security assessments. No method of transmission or storage is entirely secure, so we cannot guarantee absolute security. If you suspect a security issue, contact us immediately at [email protected].

How You Consent

By using our site and submitting information, you consent to this Privacy Policy. Where required by law, we will obtain your explicit consent for specific processing activities and you may withdraw consent at any time as described below.

Withdrawal of Consent

You may withdraw your consent to processing at any time by contacting us. We will stop processing based on consent and, upon request, delete your personal data where required by law. Withdrawal does not affect the lawfulness of processing prior to withdrawal. We may retain certain data where we are legally obligated to do so and will explain when this applies.

Information We Collect

  • Contact information: name, email address, phone number, company, and similar details you provide through forms or direct contact.
  • Case information: information relevant to investigative services, such as transaction hashes, wallet addresses, exchange records, bank wire details, amounts lost, and other facts you choose to share to assess and pursue an investigation.
  • Account information: if you register for an account, we may collect login credentials and profile data.
  • Technical data: IP address, device and browser type, pages visited, timestamps, and referral information collected via cookies and similar technologies as described below.
  • Communications: content of messages, attachments, and call or SMS interaction metadata where applicable.

How We Use Your Information

  • Provide, operate, and maintain our website and services.
  • Evaluate and deliver investigative services and reports for clients.
  • Improve and personalize website functionality and user experience.
  • Understand and analyze site usage to develop new features and services.
  • Communicate with you about inquiries, case updates, and service information.
  • Send administrative messages and legally required notices.
  • Detect, prevent, and investigate fraud, abuse, and security incidents.
  • Comply with legal obligations and respond to lawful requests from authorities.

Legal Bases for Processing

Where the GDPR or similar laws apply, we process personal data on the following legal bases:

  • Performance of a contract: to deliver investigative and related services.
  • Legitimate interests: to secure our systems, prevent fraud, improve services, and respond to inquiries, balanced against your rights.
  • Consent: for specific activities such as optional communications where required.
  • Legal obligations: to meet regulatory and law enforcement requirements.

SMS Communications

If you provide your phone number and opt in, CNC Intelligence may send you SMS text messages related to your inquiry or our services. Messaging frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help. For assistance, contact [email protected].

We will not share, sell, or transfer mobile opt in data, phone numbers, or SMS consent information to any third parties or affiliates for any purpose. This includes marketing, analytics, or any other use outside the delivery of the SMS you requested. Carriers are not liable for delayed or undelivered messages.

Cookies and Similar Technologies

We use cookies and similar technologies to remember preferences, maintain sessions, and analyze site usage. You can control cookies through your browser settings. Some features may not function properly without cookies. See our cookie banner or settings tool for granular choices where available.

Log Files

Like most websites, we process log files that may include IP address, browser type, ISP, timestamps, referring and exit pages, and click counts. We use this information to administer the site, analyze trends, and gather aggregate demographic information. We do not link log information to directly identifiable personal data for these purposes.

Trusted Technology Vendors

We use reputable service providers to operate our website and business functions. These processors may handle personal data only as instructed by us for specific purposes, such as hosting, security, analytics, and form processing. Our current stack may include Cloudflare for security and performance, WordPress for site management, Zoho for CRM, Google Analytics and Google Ads for analytics and campaign measurement, and ClickCease for fraud prevention. We share only the minimum data needed for each service and require appropriate contractual safeguards.

Company Level Analytics

We use Lead Forensics to receive company level analytics derived from business IP address lookups. We do not receive visitor IP addresses from Lead Forensics and do not receive personal data from this service. The information helps us understand which companies visit our site and how they interact with our pages, which may inform our sales follow up to company contacts obtained from public sources. Legal basis is our legitimate interests in understanding and improving B2B engagement. You can opt out of company level analytics by contacting us.

Professional Partners and Referrals

To deliver services, we may share personal data with trusted independent professional partners, such as licensed investigators, legal professionals, and forensic specialists, in your country or internationally. These partners act as independent data controllers that determine their own lawful bases and retention schedules. We strive to work with professionals bound by confidentiality obligations through law, professional codes, or contract. For data subject rights over information processed by these partners, contact them directly. We can assist you in identifying the relevant partner.

For example, we may refer Dutch clients to our local partner Paucitas in the Netherlands when appropriate.

International Data Transfers

We operate globally. When transferring personal data outside your country, we use legally recognized transfer mechanisms. For transfers from the EEA or UK, we rely on adequacy decisions where available, the EU Standard Contractual Clauses and the UK International Data Transfer Addendum, and participation in the EU United States Data Privacy Framework where applicable. We apply additional safeguards where required by law.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal or regulatory requirements, resolve disputes, and enforce agreements. If data is shared with independent professional partners, their retention policies apply to their copies. Contact the relevant partner for details. We can help route your request if needed.

Your Privacy Rights

Depending on your location, you may have some or all of the following rights over your personal data:

  • Access: request a copy of your personal data.
  • Rectification: request corrections to inaccurate or incomplete data.
  • Erasure: request deletion under certain conditions.
  • Restriction: request that we limit processing in certain cases.
  • Objection: object to processing based on legitimate interests.
  • Portability: request your data in a portable format where applicable.
  • Consent withdrawal: withdraw consent for activities where consent is the legal basis.

To exercise your rights, contact us using the details below. We will respond within the timeframes required by law. If your data is held by an independent professional partner, you should contact that partner directly. We will help you identify them upon request.

Residents of the UK and EU

CNC Intelligence Ltd, our UK subsidiary, is registered with the UK Information Commissioner’s Office (ICO):

  • ICO Registration Reference: ZB789025
  • Date Registered: 14 October 2024
  • Registered Address: 128 City Road, London, EC1V 2NX
  • Data Protection Officer: Mr. Matthew Stern — [email protected]

EEA and UK residents can lodge a complaint with their supervisory authority. We encourage you to contact us first so we can try to resolve your concern.

California Privacy Notice

If you are a California resident, the California Consumer Privacy Act as amended by the CPRA provides additional rights. In addition to the rights above, you may request that we disclose the categories of personal information we collect, use, disclose, and retain. You may request deletion of personal information subject to legal exceptions. We do not sell personal information. We also do not share personal information for cross context behavioral advertising. You will not be discriminated against for exercising your rights. To submit a request, use the contact details below. We will verify your request consistent with applicable law.

Children’s Information

Our website and services are intended for adults 18 years and older. We do not knowingly collect personal information from children under 18. If you believe a minor has provided personal information to us, contact us and we will take appropriate steps to delete such information.

Third Party Links

Our site may contain links to third party websites or services. Their privacy practices are governed by their own policies. We are not responsible for the privacy practices of third parties and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates the effective date. Material changes will be posted on this page. Continued use of the site after changes means you accept the updated policy.

Contact Us

For privacy questions, data subject requests, or complaints, contact our Data Protection Officer:

Email: [email protected]
Support: [email protected]

CNC INTELLIGENCE® is a registered service mark of CNC Intelligence Inc.

Summary of Key Points

  • We collect only what is necessary to deliver investigative services and operate our website.
  • We use processors for hosting, security, analytics, and CRM under strict instructions and safeguards.
  • We may refer cases to independent professional partners who act as separate controllers.
  • We do not sell personal information and do not share it for cross context behavioral advertising.
  • We do not share, sell, or transfer mobile opt in data or phone numbers to any third parties or affiliates for any purpose.
  • International transfers rely on recognized mechanisms such as adequacy decisions, SCCs, and the EU United States Data Privacy Framework where applicable.